Frequently Asked Questions
Save time! Here’s some Frequently Asked Questions to help you find the answer you’re looking for.
Orders placed with a standard shipping method will take 2-3 business day to process. If you selected an expedited shipping method, the processing time is 1-2 business days.
We are not able to modify or cancel an order once it has been placed. You are welcome to return items you no longer wish to keep once they have been received.
Orders or items from an order may be cancelled by our system for various reasons.
– Unable to ship to the address provided.
– Inventory for the item has become unavailable at the time of packing.
– Errors in processing your payment information.
If your order/ item(s) are cancelled, you will receive notice via email. Please keep in mind that you will not be billed for any cancelled items/order.
We try our best to ship all orders received before 12pm the same day. All other orders are shipped the next business day. Once your item has been dispatched you will receive an email notification with a unique tracking code. The Express delivery option is the fastest delivery possible.
When you see ‘SOLD OUT‘ that means we are out of the colour and size you have selected. If you would still like to purchase this item you can contact us and ask us to do a search on inventory may have stock remaining.
Our secure payment system accepts Visa & Master Card credit cards & Bank Transfer